Frequently Asked Questions
Do you work with procurement companies?
Yes, all the time.
Some important notes for procurement companies on our business practices:
- Please include the work order number you are provided in all communications with our team. This number is formated as "RC####". We will not utilize your PO number in order tracking so it is not relevant.
- Due dates included on POs without prior approval should not be relied upon. More on this topic.
- For status updates, you can email us at [email protected] or call our factory at 855-433-2233, Extension 2. Please provide your Roger + Chris work order number when calling.
- If paying via check or ACH, you must contact us via email when payment is sent.
Direct link to this page: https://www.rogerandchris.com/faq/question/do-you-work-with-procurement-companies-46