Frequently Asked Questions

About shipping companies

All Topics  |  Shipping and Delivery

We work with a variety of shipping carriers in order to provide delivery services to our customers around the world. Here is information on how each of our carriers operate.

Peace Transport

Scheduling

  • Customers are contacted to confirm their delivery schedule before their order is loaded for delivery.
  • Peace Transport does their best to accommodate customers' busy schedules. You will obtain a 3-4 hour delivery window prior to loading.
  • Customers are also provided updates during trip should there be any changes to delivery window outside Peace Transport's control
  • Customers are also provided a one hour notice before arrival.
  • Redelivery charges will apply should customer fail to keep their delivery appointment.

White Glove Delivery

  • Peace Transport provides a delivery team of two uniformed men. The furniture is placed in the customer's room of choice.
  • Any item over 300 lbs may require assistance from customer. Other instances requiring assistance from customers may include but not limited to the following: Inability to park truck 100 yards from home, low ceilings with tight turns/corners.

If you have any further questions you are urged to call Peace Transport customer service at 336-431-5777

D&D Delivery

Scheduling

  • Customers are contacted to confirm their delivery schedule before their order is loaded for delivery.
  • D&D does their best to accommodate their customers' busy schedules. You will obtain a 3-4 hour delivery window prior to loading.
  • Customers are also provided updates during trip should there be any changes to delivery window outside D&D's control.
  • Customers are also provided a one hour notice before arrival.
  • Redelivery charges will apply should customer fail to keep their delivery appointment.

White Glove Delivery

  • D&D provides a delivery team of two uniformed men. The furniture is placed in the customer's room of choice.
  • Any item over 300 lbs. may require assistance from customer. Other instances requiring assistance from customers may include but not limited to the following: Inability to park truck 100 yards from home, low ceilings with tight turns/corners.
  • ***Please note that D&D only accepts payment in the form of money orders or cashier's checks.***

If you have any further questions you are urged to call D&D Delivery customer service at 336-472-5775

For more information on shipping, click here.

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