We work with a variety of shipping carriers in order to provide delivery services to our customers around the world. Here is information on how each of our carriers operate.

Metropolitan Delivery

Metropolitan is a family-owned company with over three decades of specialization in furniture delivery. They have accrued over 4.2 million successful deliveries with a 98% on-time rate and sub-2% damage rate. Their national network is comprised of 47 facilities with a combined 2.8 million square feet of warehouse space.

Scheduling

• Customers are contacted with a choice of three delivery windows.
• Customers are provided with tracking information and multiple contacts prior to delivery, including a 30-minute call-ahead.
• Visit our shipping page to find estimates, timelines, and important information on process and potential added fees.

Peace Transport

Scheduling

• Customers are contacted to confirm their delivery schedule before their order is loaded for delivery.
• Peace Transport does their best to accommodate customers' busy schedules. You will obtain a 3-4 hour delivery window prior to loading.
• Customers are also provided updates during trip should there be any changes to delivery window outside Peace Transport's control
• Customers are also provided a one hour notice before arrival.
• Redelivery charges will apply should customer fail to keep their delivery appointment.

White Glove Delivery

• Peace Transport provides a delivery team of two uniformed men. The furniture is placed in the customer's room of choice.
• Any item over 300 lbs may require assistance from customer. Other instances requiring assistance from customers may include but not limited to the following: Inability to park truck 100 yards from home, low ceilings with tight turns/corners.

If you have any further questions you are urged to call Peace Transport customer service at 336-431-5777

D&D Delivery

Scheduling

• Customers are contacted to confirm their delivery schedule before their order is loaded for delivery.
• D&D does their best to accommodate their customers' busy schedules. You will obtain a 3-4 hour delivery window prior to loading.
• Customers are also provided updates during trip should there be any changes to delivery window outside D&D's control.
• Customers are also provided a one hour notice before arrival.
• Redelivery charges will apply should customer fail to keep their delivery appointment.

White Glove Delivery

• D&D provides a delivery team of two uniformed men. The furniture is placed in the customer's room of choice.
• Any item over 300 lbs. may require assistance from customer. Other instances requiring assistance from customers may include but not limited to the following: Inability to park truck 100 yards from home, low ceilings with tight turns/corners.
• ***Please note that D&D only accepts payment in the form of money orders or cashier's checks.***

If you have any further questions you are urged to call D&D Delivery customer service at 336-472-5775

For more information on shipping, click here.

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