Frequently Asked Questions

Care and Maintenance

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How do I care for the material on my sofa?

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On many of the feature pages for our fabrics and leathers, we've added care information. Visit the swatch section for more.

For information on products that do not show care instructions, feel free to contact us.

How do I clean velvet?

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Velvet fabric can be a bit trickier to clean than other fabrics because, in addition to removing the stain, you must take care to avoid "crushing" the nap of the fiber. Here are some tips to help you successfully remove stains without damaging your beautiful furniture.

It is important to verify the type of material on your furniture before cleaning it. At Roger + Chris, we most regularly use cotton and polyester velvets. Professional cleaning is recommended for larger or more prominent stains, but cotton and particularly polyester velvets can be cleaned at home with care. Do not attempt to clean acetate, rayon, or silk velvets. They are very sensitive and easily damaged during cleaning. Some cleaning specialists warn that cotton velvet fabric may kink during cleaning, so use caution and wet the fabric no more than necessary.

CLEANING VELVET FURNITURE WITH UPHOLSTERY CLEANER

You can use upholstery cleaner like Woolite to clean cotton or polyester velvet. Test the cleaner on a discrete area, like the back or underside of the sofa. Check to make sure it does not discolor the material or damage it in any way. Carefully apply the upholstery cleaner to the velvet with a soft sponge, leaving the velvet's pile undisturbed. After it is clean, be sure to vacuum and brush the velvet a number of times to keep the velvet looking neat. Note: Woolite also has a foam product with integrated brush designed for cleaning furniture that may prove useful.

THE WET METHOD FOR CLEANING VELVET FURNITURE

If liquid has spilled onto the velvet, soak it up with a paper towel or cloth. Make sure there is no food or debris left on the cloth. Combine a small amount of dish soap and water in a bucket, mixing it until it becomes sudsy. Soak the cloth in the sudsy water and apply it gently to the stain. Use the sudsy cloth to blot the stain until it disappears. It is important for the velvet fabric to dry quickly. Use a hair dryer or fan to accelerate the drying process.

THE DRY METHOD FOR CLEANING VELVET FURNITURE

If the fabric is wet, use a paper towel or soft cloth to soak up the liquid. Apply dry cleaning detergent to a sponge and blot the stain repeatedly. Let the cleanser dry entirely on the fabric, using a hair dryer or fan to dry it as quickly as possible. Use a soft brush to unmat the velvet if it appears matted.

How do I clean and condition leather?

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