When will I get my furniture?
It depends, but usually around eight weeks.
Manufacturing: From order to out the door in about six weeks.1 When you place an order for furniture from us, we manufacture it from scratch. This means that we need to construct a wood frame, assemble the support and spring mechanisms, affix padding, make cushions, and sew the upholstery. In most cases, we can create your one-of-a-kind furniture about six weeks after your order is placed.
Note that turnaround times for other custom furniture companies often average ten or more weeks. We're pretty proud of our turnaround time.
Delivery: From our doorstep to yours in one to four weeks.2 Our "White Glove" shipping service will pick your furniture up from the factory, deliver it to you, remove the protective packing materials, install it in your home, and remove all packing materials from your home. Because we ship nationwide, and the shipping company's schedules vary according to destination, this time does vary. Please take a moment to learn more about your shipping options.
- Selecting specialty fabrics and leathers may extend the manufacturing time, because these items are not held in stock at our factory and must be ordered.
- Delivery times may extend beyond four weeks for remote destinations. Contact us for additional information.